Allows customers to contact the store owner via whatsapp to ask their bunch of questions and can get a quick response to make a purchase. This will provide a better user experience.
|Version||2.4, 2.3, 2.2|
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Challenge of creating WhatsApp Chat Extension for Magento 2
In default Magento, there is no other platform to contact store owners except of Contact form. It is a very lengthy process to contact the store owner to ask questions through contact form.
Solution for creating WhatsApp Chat Extension for Magento 2
WhatsApp Chat Extension developed by TheOnlineHelper, gives the solution to customers to contact the store owner and get a quick response through whatsapp that is very helpful to give a better user experience.
Benefits you will get for your website
Nowadays WhatsApp is a widely used app to communicate with each other. During online purchases customers have many questions and want a quick response about their questions to make a purchase. By using Whatsapp communication, any online store can give an instant messaging system that will help to resolve queries of customers quickly and best customer service that will help to boost your customer satisfaction and sales.
WhatsApp Chat extension for Magento 2 developed by TheOnlineHelper, provides the facility to your customers to contact the store owner through mobile and whatsapp web. After installation of the extension, you need to enable whatsapp feature from store configuration settings and add your whatsapp contact number along with the default message. You can also set display settings according to your theme, you can change the whatsapp icon and its size. You can also change layout (with or without background) and background color to show the whatsapp icon on the frontend. You can also set Acl permissions for other admin users.
Whatsapp chat is the fastest way to contact anyone in the world. By the use of this extension in your store you will be able to give better customer service that will be really helpful to increase your customer satisfaction.
Store owners can easily set different settings according to the store theme. Already the whatsapp chat icon is well designed but the store owner can do more changes by changing or removing the background color, changing the whatsapp chat icon, changing the icon size etc.
Better customer service
Your store can give better customer service to your customers, because customers can also make a call through whatsapp to ask questions about products. In this way your customers will feel happy when they will get a quick response and clear all of their questions about your products.
Set the permission access
Admin will be able to set the permission access for the different users to give them access to whatsapp chat configuration settings.
Are you looking to add specific functionality for this extension or want to acquire a reliable development partner altogether? With custom development services by TheOnlineHelper, you will receive high quality and cost-effective solutions developed by Magento professionals according to industry’s best practices.